Frequently Asked Questions
You will need a plumber to come in and disconnect any plumbing in the vicinity prior to the installation appointment. You'll also need him to reconnect everything after the installation.
We can provide a third party, licensed plumber to take care of everything for a flat rate of $400. Or, if you already have a plumber in mind, you can hire your own.
Scheduling your job is as easy as coming to our showroom and choosing the color that's right for you. Once you've made your decision, we'll come out to your house, measure everything to ensure accurate material and labor costs and e-mail you a bid. After you've accepted our bid, we'll let you know what our next available installation dates are. Then, it's as simple as choosing the one that fits your schedule.
Once you've signed up, it will take approximately two weeks to fabricate granite and make the necessary arrangements to begin installation.
No, we offer contractor pricing to all of our customers. That's one of the commitments we've made as a business, and it's one of the reasons our clients appreciate us.
Yes, we offer warranties on all of our installation work. In addition, our quartz countertops include a manufacturer's warranty. Unfortunately, our granite countertops don't include a warranty since they're simply rock, made by Mother Nature. So, if you're looking for a warranty on those products, you'll need to contact her 🙂
Yes, we have full slabs as well as remnants available in our showroom. When you visit us to schedule your job, you can take a look at all of our many options.
Yes, our quoted price will include everything, including measurement and installation.
Yes, all our granite countertops will be sealed after we install them. However, since quartz countertops don't require a seal, so they won't have one.
Yes, seams are a part of any natural, high-quality stone countertop. However, we will do our best to make them as invisible to the naked eye as possible.
No, a full slab is unnecessary. You'll only pay for the amount of square footage that you actually need.
Unfortunately not. Any sink cut-out or under-mounting is not included. We charge $300.00 for this service, in addition to the price of the sink itself.
Yes. However, we do sell them for $45.00 if your project needs them.
Ninety-nine percent of our Midwest granite is 3cm.
Resealing largely depends on how much abuse it takes. If you're constantly sliding cast iron pans across it, it's going to wear out fairly quickly. But under normal circumstances, it will take a while. If you're wondering whether it needs to be resealed, simply pour a small amount of water on it. If it beads up, it's sealed. If it soaks into the granite, darkening it, then you likely need to have it resealed.
No, we do not level cabinets. However, we will level your granite countertop.
Yes, you can keep your current tile backsplash. However, you need to keep in mind that since old laminate tops are thicker than granite or quartz, your new countertop will need to be raised about a quarter of an inch.
We will attach your granite countertops to your cabinet with silicone. Once the granite is installed, its weight will hold it down and ensure that it stays where it's supposed to be.
No, that's not necessary. Normal cabinets should be able to sufficiently distribute the weight of a granite countertop so that reinforcement is not needed.
Absolutely! When you come to our showroom, you'll have the opportunity to see – and pick out – the perfect stone slab for you.
Remodeling involves as much demolition as construction. This means that if you're still living in your home, you'll be living with a lot of noise, dust, and dirt. That's simply part of the process.
No, we do not offer cabinet refacing. We believe that, in the long run, it's simply better to replace cabinets than to resurface them.
No, we do not hide any of our charges. However, with remodeling, there's always the chance that an unexpected cost will crop up. But if that happens, we will let you know as soon as we know so that you never feel out of the loop.
We will travel anywhere in the Kansas City metro area to install countertops. If you'd like to know whether we can make it to your address, give us a call, and we'll let you know.
Granite remnants are leftovers from other jobs. Yes, they are less costly compared to full slabs. You can see our remnants and full slabs, as well as get details about pricing, by visiting our showroom.
No, we only install granite that we sell since we're sure of its quality.
Yes, we'll be happy to let you take a sample home so you can get an idea of how the color will look in your home after installation.
Yes, we have a full-time interior designer with fifteen years of experience on staff.
We charge a flat rate of $300.00 for demoing laminate or tile.
Yes, there are a number of different options, including…
- Square Edge – This is the simplest and most defined of edges.
- Beveled Edge – This is an edge where the top corner is cut off at roughly 45 degrees.
- Mitered Edge – This gives the countertop the look of a very thick slab.
- Bullnose Edge – This is a deeply rounded style edge.
- Ogee Edge – This includes two gracefully sweeping arches that form an S-shaped curve when the edge is viewed in profile.
- Waterfall Edge – This edge falls vertically at the ends of the countertop, giving a more enclosed look around your cabinets.
- Chiseled Edge – This rustic edge resembles rough stone or wood in its natural state.
No, we do not do expedited installs because we don't feel that it's fair to other customers who have been waiting to have their countertops installed.